Pinboard wants to be a bookmarking website for introverted people in a hurry. There are no free accounts. The service is run solely by Maciej Cegłowski. He tweets a lot.
1. He cares dearly for his valued customers.
Pinboard uses Jesuitical support, where casuistry, subtle logic and sometimes hot iron tongs persuade the user to recant their bug report
— Pinboard (@Pinboard) December 11, 2013
2. Support requests are answered immediately. (If at all.)
@briandigital it's usually either immediate or people wait weeks
— Pinboard (@Pinboard) October 4, 2013
3. There will be great new features. Just not on Pinboard.
@alxlago I'm currently sitting in my chair answering twets from random craft beer evangelists
— Pinboard (@Pinboard) November 20, 2013
@alxlago I'm currently sitting in my chair answering twets from random craft beer evangelists
— Pinboard (@Pinboard) November 20, 2013
4. „Service Unavailable“
Before reporting 503 errors with my site, make sure to fix the 503 errors in your own heart
— Pinboard (@Pinboard) December 16, 2013
Before reporting 503 errors with my site, make sure to fix the 503 errors in your own heart
— Pinboard (@Pinboard) December 16, 2013
5. He has style. You might not.
If you use Pinboard and funded this kickstarter, I will personally delete your bookmarks for the good of humanity: http://t.co/kOOjjZIFVC
— Pinboard (@Pinboard) December 18, 2013
6. Pinboard down?
Looks like the network is crapping out for a lot of people. I'll see if I can get info from my hosting provider
— Pinboard (@Pinboard) October 27, 2013
7. Nah, he is good.
Thank goodness I'm in australia, safely out of range of whatever is affecting the network back at the colo. Safety by design!
— Pinboard (@Pinboard) October 27, 2013
8. He bows to Twitters sustainable business practices.
“Twitter finished a great year with our strongest financial quarter to date,” said Dick Costolo, CEO, about the $645 million loss. Hooray!
— Pinboard (@Pinboard) February 7, 2014
I’m having second thoughts about buying Dick Costolo’s diet book, “Gain Less Weight Than Ever Before”
— Pinboard (@Pinboard) February 7, 2014
9. He really loves LinkedIn. We all do.
LinkedIn is the herpes virus of the Internet. Most people get it at some point, and once you do, you can't ever really get rid of it
— Pinboard (@Pinboard) November 20, 2013
10. His love for LinkedIn is only surpassed by his admiration for the language of marketing.
Rackspace asks me: "Are we living up to our promise of Fanatical Support®"? No, but you've achieved Fanatical Spam™
— Pinboard (@Pinboard) December 11, 2013
I was going to do a blog post once about the history of the typograpical ™/®/© wart, but the topic enrages me too much to research
— Pinboard (@Pinboard) December 11, 2013
Remember, if you don't plaster ® or ™ everywhere, the first person to read it becomes the CEO of your company. Dates back to King Arthur
— Pinboard (@Pinboard) December 11, 2013
11. But most importantly: Usually Pinboard just works.
@kkalyan I haven’t touched it in years
— Pinboard (@Pinboard) February 6, 2014
12. And then there is this:
@mr_trick welcome!
— Pinboard (@Pinboard) September 13, 2013
13. And also this:
@neilio I'll get those back for you. Best part of my job
— Pinboard (@Pinboard) October 4, 2013
